Scheduled maintenance to OKTA may impact PSM users

Lee Duynslager<duynslag@msu.edu> -

 Users can avoid these issues by using the Okta Verify app instead of SMS or calls to receive logon codes. 

On Thursday January 16, an email was sent out from MSU IT announcements regarding scheduled maintenance to OKTA, which is scheduled to occur on January 18.  Those individuals who have enrolled their phone may have to reregister their phone, by following these steps.   Users can avoid these issues by using the Okta Verify app instead of SMS or calls to receive logon codes.   You can download the Okta verify app here Google Play Store or Apple App Store,

A Helpdesk article for registering an Okta Credential is here.   User having issues with Okta and Multi Factor Authentication would be best served to contact the MSU helpdesk at 517-432-6200 option 4. 

Did you find this article useful?

You Might Also Be Interested In

Tag List
  • psm it,
  • department of plant soil and microbial sciences
Michigan State University
  • Spartans Will.
  • © Michigan State University

MSU is an affirmative-action, equal-opportunity employer, committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential.

Michigan State University Extension programs and materials are open to all without regard to race, color, national origin, gender, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status or veteran status. Issued in furtherance of MSU Extension work, acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture. Quentin Tyler, Director, MSU Extension, East Lansing, MI 48824. This information is for educational purposes only. Reference to commercial products or trade names does not imply endorsement by MSU Extension or bias against those not mentioned.

The 4-H Name and Emblem have special protections from Congress, protected by code 18 USC 707.

We comply with the Federal Trade Commission 1998 Children’s Online Privacy Protection Act (COPPA).